BEFORA SUPPORT · 2026

DEADLINES
SHOULDN’T COST YOU.

Clear answers for reminders, purchases, backups, attachments and your data.

QUICK ANSWERS

Start here

01

Notifications are not arriving

Open iPhone Settings → Apps → Befora → Notifications and allow notifications. Then open Befora → Settings → Default reminders. Free records use the 7 days, 1 day and day-of schedule; Befora Pro can use custom weeks, days and hours.

02

Restore Befora Pro

Open Befora → Settings → Befora Pro, then choose Restore Purchases. Befora checks the Apple Account currently signed in to the App Store. Purchases and cancellations are managed by Apple.

03

Back up or move your records

Open Befora → Settings → Backup & restore. A backup is an unencrypted file containing your record details and attached files. Keep it only in a location you trust. Restoring replaces the current Befora database.

04

Photos or documents will not attach

Attachments are a Befora Pro feature. Befora can access only the photos and documents you explicitly choose. If photo access was denied, update it in iPhone Settings → Apps → Befora → Photos.

05

Export your records

CSV export is available from Settings. Befora Pro also includes a designed PDF report. Exports are created on your device and shared only through the destination you select.

06

Delete your data

Delete individual records inside Befora. Deleting the app removes its on-device database and attachments; backup or export files you saved elsewhere remain until you delete them yourself.

STILL NEED HELP?

Include the details that matter.

When contacting support, include your iOS version, Befora version, what you expected and what happened. Never send backup files, receipts or screenshots containing private deadline information unless support specifically asks for them.

Open a support request ↗